911 Dispatcher Practice Test 2025 – 400 Free Practice Questions to Pass the Exam

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What is the significance of caller ID during emergency calls?

It determines the priority of the call

It helps to quickly locate the caller

The significance of caller ID during emergency calls primarily lies in its ability to help quickly locate the caller. In emergency situations, every second counts, and having access to caller information can expedite the response process. For example, if a caller is unable to communicate their location effectively due to distress or other circumstances, the dispatcher can still utilize the caller ID to trace where the call originated. This capability ensures that first responders can be dispatched to the appropriate location without unnecessary delay.

While other elements associated with caller ID do exist, such as tracking for billing purposes or identifying call priorities, these do not play as critical a role in emergency response as the capability to locate the caller swiftly does.

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It allows for automatic call hang-up

It tracks calls for billing purposes

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